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Returns Policy In the event that you are not entirely satisfied with any our products, then you may contact us within seven days of receipt for a returns number.
For our "off the shelf" items, we offer a 21 day no quibble money back guarantee.
Under no circumstances should goods be returned without a returns number. Most of our goods are relatively high value items; and responsibility for them remains with the customer until they are returned in ORIGINAL CONDITION to us. The customer will be responsible for all return shipping and insurance costs. When we issue a returns number, we shall advise you of the return address and any necessary customs documentation.
If goods are returned to us showing signs of wear, we are unable to give you a refund. We strongly recommend that you try any shoes or boots on a carpet, as it takes very little to scuff the soles on a new pair. Your statutory rights are not affected. |
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